FQA

Frequently Asked Questions (FQA) for Customized Rhinestone Tumbler

1. Can I choose the color of the rhinestones? Yes, you can choose from a selection of rhinestone colors to fully customize your tumbler.

2. Can I personalize the tumbler with my name or any text? Absolutely! You can add custom text, such as your name, or any message, which will be displayed directly on the tumbler.

3. Are returns or exchanges allowed on customized tumblers? Since this is a personalized product made specifically for you, we do not accept returns or exchanges.

4. How long will it take to receive my order? Shipping times vary depending on your location, but typically, orders are processed and shipped within 7-10 business days after customization. Delivery times may range from 5-14 business days depending on the destination.

5. What if my tumbler arrives damaged? If your tumbler is damaged during shipping, please contact us immediately with photos, and we will assist you in resolving the issue.

6. How long does it take to make a customized tumbler? As each tumbler is custom-made, please allow 1-2 weeks for the production of your personalized tumbler before shipping.